Dear Town and Parish Councils,
We are writing to update you on the rollout of the booking system at North Somerset’s three recycling centres. Please feel free to share this information.
Update from North Somerset Council:
Following the successful trial at Weston-super-Mare, the booking system went live at Portishead and Backwell recycling centres on Monday 2 March 2026.
Feedback from Weston-super-Mare residents and staff has been very positive. Visitors have found the booking process quick and easy, and the lack of queues has made trips more manageable and stress-free.
Staff have also reported that the booking system has improved safety on site and given them more time to support residents during their visits.
We recognise that fly-tipping was a concern for many people. This has been closely monitored, and we have not seen any increase in fly‑tipping since the system was introduced. Monitoring will continue now that the system has expanded to Portishead and Backwell.
We are also collecting data across all three sites, including:
-the number of visitors arriving without a booking
-slot availability
-the number of booked visitors who do not attend
If plans change and a visit is no longer needed, please cancel your booking so the slot can be offered to someone else.
Full details about the booking system, including FAQs, are available here:
Book to visit a recycling centre | North Somerset Council
You can read and share the full news release here:
https://n-somerset.gov.uk/my-services/bins-recycling/recycling-centres/book-visit-recycling-centre